Privacy Poilicy

Privacy Policy

Effective Date: 7th August 2025

Chennai Customer Care Services values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, including household appliance servicing such as AC, TV, and washing machines.

1. Information We Collect

Personal Information: Name, address, phone number, email address.
Service Details: Appliance type, service history, address, and schedule.
Payment Information: Payment data via secure gateways.
Device & Usage Data: IP address, browser type, visit time, etc.

2. How We Use Your Information

To provide and manage services.
To communicate about service status and updates.
To improve our services and user experience.
To maintain service and payment records.
To comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your information. We may share your data with:

Trusted service or payment vendors.
Government authorities when legally required.

4. Data Security

We use appropriate technical and security measures to protect your data. However, no method of internet transmission is completely secure.

5. Your Rights

You can request to access, update, or delete your personal information by contacting us. Data may be retained if legally required.

6. No Refund Policy

Chennai Customer Care Services follows a strict No Refund Policy. Once services are rendered and payment is completed, it is considered final. Please clarify service-related queries before confirming your request. We are committed to resolving any service concerns through our support team.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new effective date. Continued use of our services means acceptance of the revised policy.